【Toby No Hard Sell Certification】Book with No Hard Sell Merchants, Enjoy Your Treatment

Updated: Jun 07 2022

Hard selling can be a nuisance, but you can now easily find facial centres and massage parlors with the “Toby No Hard Sell Certification” to avoid any form of hard selling and enjoy your treatments in complete peace and quiet! Let us take a look at the “Toby No Hard Sell Certification” now!

【Toby No Hard Sell Certification】Book with No Hard Sell Merchants, Enjoy Your Treatment

Common Hard Selling Techniques

A visit to a facial centre or massage parlor can help to treat skin or physical health problems and the beauticians and massage therapists have the responsibility to recommend the most suitable treatment(s) for you. However, some staff might exaggerate your problems or the efficacies of their treatments to convince you to sign up for more treatments and even if you refused, they might take turns to bombard you. The worst-case scenario is that the staff will stop you from leaving the venue as a way to apply pressure and exhaust your patience, so that you are left with no choice but to purchase extra treatments.

When dealing with hard selling, we should always stay steadfast with our decision, ignore all sales pitches and trial offers, and remain calm. In addition, we should not sign any consent forms, show your identification card or bank card, or disclose your financial status to reduce the chances of successful hard selling. However, all of this is easier said than done, the truth is no one can truly relax and enjoy a treatment while being on guard throughout the entire process… The best way to avoid hard selling is to choose merchants with the “Toby No Hard Sell Certification”!

“Toby No Hard Sell Certification” Standards

Targeting common hard selling techniques on the market, Toby has established a set of rules under the “Toby No Hard Sell Certification” to ensure that customers can enjoy service in complete peace and quiet without any high-pressure hard selling or bombarding. All merchants with the “Toby No Hard Sell Certification” are required to sign a declaration and promise to uphold 4 requirements:

  1.  Do not make any lengthy sales pitches and ensure that the total consultation time before and after treatment  does not exceed 20 minutes.
  2. Only one staff member can provide consultation to the customer at a time.
  3. There will be no selling activities during the treatment (i.e., the mention of treatment packages and pricing).
  4. During consultation, if the customer clearly refuses twice, such as saying “I need to think about it” or “there is no need”, the merchant must respect the customer's decision.

The “Toby No Hard Sell Certification” Feedback System

If you believe a certified merchant has violated the rules of the “Toby No Hard Sell Certification”, you can call 3703 3250 or email prosupport@hellotoby.com to file your complaint and Toby will conduct an internal investigation. If a certified merchant receives verified complaints from at least 2 customers within 3 months, its “Toby No Hard Sell Certification” will be revoked.

How can you recognize merchants with the “Toby No Hard Sell Certification”?

Toby customers can easily find merchants with the “Toby No Hard Sell Certification” through 2 methods!

Method 1: Use the “No Hard Sell” filter on our platform

Method 2: All certified merchants have the “Toby No Hard Sell” mark

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Hydro Facial 四重奏之鑽石小氣泡保濕換膚儀療程步驟Step 1:軟化+疏通瑞士嶄新卓越科技成份,專利納米冰川水玻尿酸,•軟化角質 •疏通毛孔 •幫助皮膚排出陳年污垢Step 2:深層清潔 + 煥膚•帶走多餘油脂 •收細毛孔 •去除死皮污垢和黑頭粉刺 •均勻膚色•改善暗瘡 •去除老化角質 •重塑新的皮膚層 •提升肌膚吸收養份能力Step 3:真空抽吸 + 補濕利用鑽石磨皮探頭,加上漩渦式抽吸模式,配備黑頭粉刺專用探頭,加強深層清潔效果。更配有不同探頭,精準對應面部不同位置,通過無痛抽吸,•撤底去除毛孔中的污垢 •淨化肌膚同時滋養補濕Step 4: 注入+ 修護於肌膚吸收狀態最好的時侯,在清理黑頭的同時,利用最新的 EP 探頭,納米注噴技術導入精華,改善皮膚屏障功能,形成蓄水池,持續 72 小時保濕能力,提高皮膚親膚性,加強冰川水在我們皮膚滲透,•改善皮膚光滑度,•水份平衡和柔軟度,維他命 B 5,具•強效保濕效果,能深入真皮層,具有•活膚效果,•使肌膚柔軟,•有效預防肌膚粗糙現象,卵磷脂對皮膚有顯著的保濕能力及增強皮膚彈性的功效,促進有效成分滲透 ,一邊清理毛孔,一邊注入精華,•收細毛孔。再使用 LED 藍光•鎮靜皮膚,•消炎抗菌,促進皮膚修復和更新,•水潤有光澤服務簡介全新 HydraFacial 鑽石小氣泡深層清潔保濕療程,是利用韓國醫院大熱的角蛋白護理儀器 “pulicious” 來一次改善皮膚 4 大問題•深層清潔 •收細毛孔 •減少黑頭粉刺 •改善暗瘡 •去除老化角質 •均勻膚色淨化肌膚•針對細紋 •皺紋 •脫水 •油性 •充血性皮膚 •改善肌膚問題促進膠原自我增新,喚發肌膚年輕活力,重塑膚質。https://staticfiles2.hellotoby.com/gallery/2022/12/96587920.pnghttps://staticfiles2.hellotoby.com/gallery/2022/12/99130305.png注意事項1. 敬請客戶準時到達,遲到或無法安排補時。2. 如遇特殊情況需調整時間,請提前通知商戶更改預約時間。3. 新客優惠只可享受1次,療程前須出示身份證明文件進行登記,以登記身份證號碼為準,不便之處,敬請見諒!
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Reviews

5.0
(2578)
彭曉茵
5.0
Sep 24 2023
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Good service, attentive staff, nice👍👍👍👍👍

Maggie
5.0
Sep 15 2022
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Thank you Tsim Sha Tsui Amon for always helping me, professional and attentive, the introduction of suitable treatments is much better than mine, and the skin is much more beautiful without freckles!

Wong
5.0
Sep 15 2022
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I have always wanted to deal with the problem of bumps and cavities. I was nervous at first when I didn’t have a laser. Fortunately, Rachel, the beautician who helped me, was very careful. She paid attention to my skin condition and helped me regulate my energy. It is worth recommending 🤓👍🏻